No prior experience required. Prior hospitality experience preferred.
Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.
Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and glassware.
Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
Retrieve room service equipment from guest floors, service elevator, foyers and public areas, lifting, loading and carrying trays weighing up to 50lbs, or pushing wheeled carts to sort items at ware wash area.
Serve guests with beverages to begin their dining experience and replenish as necessary.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
Folding napkins for all meal periods throughout the day to maintain as adequate supply.
Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total guest satisfaction.
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Hilton rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.