Must hold and maintain a current Florida state board license.
Accredited Massage School with 500+ hours completed.
One year experience performing massage and body treatments in a high end/luxury spa or spa environment
Up to date on state required CEU’s
Job Summary:
The massage therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.
Duties and Responsibilities:
Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
Effectively inform and educate our guests about specific wellness concerns.
Be flexible with your schedule, supporting the needs of the spa.
Properly care for equipment and use proper amounts of product to assist with cost controls.
Have complete knowledge and understanding of all services and products offered.
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Perform prep work, properly clean and restock room as required.
Keep all spa areas clean and stocked (employee lounge, prep area, bathrooms)
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
Handle guests’ questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by guests.
Possess the ability to work without direct supervision.
Maintain a positive attitude and contribute toward a quality work environment.
Attend, participate in and support training and staff meetings for the spa.
Assist in all areas of spa operation as requested by management.
Other:
Regular attendance in conformance with the standards, established by Hilton, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Hilton policy and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.