Prior banquet and/or hospitality beverage service experience is required.
Set up of banquet bars and service of beverages in a friendly, courteous and professional manner according to the Hilton’s high standards of quality.
Set up of banquet bars, hospitality suites and coolers for fishing and tennis. Making sure all are done in accordance with standards set forth by the Hilton Banquet Department.
Service of all alcoholic and non-alcoholic beverages required for a function as determined by meeting planners and specified on banquet event orders.
Attend roll call meetings before events to obtain function particulars, including guest and hotel expectations. Attend monthly staff meetings and all required safety and alcohol awareness training seminars.
Greet guests and respond to requests in a friendly and courteous manner.
Once a banquet is complete, complete cleaning of banquet bars and bar prep areas so the areas will be ready for the next function. Cleaning of all service areas to ensure a safe working environment.
Complete extra assignments designated by Director of Banquets or Asst. Banquet Manager.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, at the discretion of the manager based on the particular requirements of the hotel.
Perform all assigned side work to include replenishing supplies and restocking banquet beverage areas as needed.
Perform general cleaning tasks using standard hotel cleaning products, as assigned, to adhere to health standards.
Periodical assistance in support of stewarding and all other banquet staff.
Abide by all Federal, State and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Regular attendance in accordance with hotel standards, which may be changed by the Hilton at any time, is essential to successful performance of this position. Employees with irregular attendance, excused or unexcused, will be subject to disciplinary action, up to and including termination of employment.
Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.
Upon employment, all employees are required to fully comply with Hilton rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.