Position Title:
Banquet Beverage Captain
FLSA Designation:
Non-Exempt
Department: Food and Beverage
Reports to: Bqt. Mgr./ Director of Banquets
Date Written/Revised: January 2024
Position Purpose:
Supervise the setup of banquet bars and service of beverages in a friendly, courteous, and professional manner according to the Hilton’s high brand standards of quality.
Essential Functions:
(Average Percent of Time)
30% Supervise the setup of banquet bars, hospitality suites and coolers. Issuing the correct amount of liquor, beer and wine needed for each bar. Making sure all are done in accordance with standards set forth by the Hilton Sandestin Beach Golf Resort & Spa Banquet Department.
5% Run roll call meetings before events to pass along function particulars, including guest and hotel expectations. Attend weekly captains’ meetings, monthly staff meetings and all required safety and alcohol awareness training seminars.
20% Supervise the service of all beverages in the order and expectation of the guest and to insure consistency throughout the banquet function.
5% Greet guests and respond to requests in a friendly and courteous manner.
20% Once a banquet is complete, supervise the cleaning of banquet bars and bar prep areas so the areas will be ready for the next function. Cleaning of all service areas to ensure a safe working environment.
10% Requisition all items needed for the successful operation of all banquet beverage functions. Review cost of sales with management monthly to maximize revenues and/or to understand opportunities for improvement.
10% Complete extra assignments designated by Director of Banquets or Banquet Manager.
Supportive Functions:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, at the desecration of the manager based on the requirements of the hotel.
Specific Job Knowledge, Skill and Ability:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job.
Qualification Standards:
Education:
Any combination of education, training or experience that provides the required knowledge, skills, and abilities. High school education is preferred but not required.
Experience:
Prior banquet and/or hospitality service experience is required.
Licenses or certificates:
None are required for hire, but alcohol awareness and safety awareness courses will be required during employment.
Grooming & Uniform:
All employees must maintain a neat, clean, and well-groomed appearance in accordance with policy set forth by the management of the Hilton Sandestin Beach & Golf Resort. Issued uniforms must be maintained and always worn while on property.
Other:
Regular attendance in accordance with hotel standards, which may be changed by the Hilton at any time, is essential to successful performance of this position. Employees with irregular attendance, excused or unexcused, will be subject to disciplinary action, up to and including termination of employment.
Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.
Upon employment, all employees are required to fully comply with Hilton rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Applicants with additional language skills preferred.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other tasks be performed when circumstance change in the hotel (i.e.: emergencies, changes in personnel, workload, rush jobs, or technological developments.)