One year experience in performing nail services.
High end/luxury spa services or spa environment.
Must possess current licenses and certificates for nail techs as required by the state, county, city/town.
Up to date on state required CEU’s
The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.
Duties and Responsibilities:
Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
Be flexible with your schedule, supporting the needs of the spa.
Properly care for equipment and use proper amounts of product to assist with cost controls.
Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
Actively promote home care programs, meeting minimum retail sales goals
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Perform prep work and properly clean and restock work area as required
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
Handle guests’ questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
Possess ability to work without direct supervision.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the spa.
Assist in all areas of spa operation as requested by management.
Regular attendance in conformance with the standards, established by Hilton, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Hilton policy and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.